Coronavirus and Cool Chile Update
It’s an unprecedented time and our thoughts are with everyone impacted by the current situation. We wanted to let you know that we are still open and in production, albeit in a reduced capacity.
Our primary aim at Cool Chile is to keep staff and customers safe from coronavirus. As the“Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus”we will continue with our mail order and contactless ‘click and collect’ services. Rest assured we have implemented extra measures to protect our staff and you from the spread of the coronavirus.
In order to help out a bit, we have added some basic essentials to our range, that no doubt will change from day to day, but if we can, we will find limesfor your achiote, red onions to pickle and'veggie pack’ for soups and stews..
Deliveries / Click and Collect
- We are operating contactless collections and deliveries to/from our unit. Our collection driver will be asked to remain outside Cool Chile and the collection driver will sign on our behalf.
- Our entrance door will be locked and only a limited number of our team will have access.
- For all Click and Collect orders, will be by appointment only, you will be given a mobile number to call on arrival and your parcel will be left on the table outside, once you have collected your parcel the table will be sanitised for the next collection.
- Card transactions only, no cash.
Thank you for your continued support and stay safe.