Important information for web customers in the UK (please read before placing your order)

We try our best to ship your parcel within 2 working days of receipt of your order.

We ship Monday - Friday up to 15:30, any order received after this time will be carried over to the next working day.

We produce fresh tortillas Sunday - Friday, therefore if you would like tortillas for the weekend, please ensure your order is in by Friday 15:30 (orders for tortillas by case and larger amounts by 08:00 Thursday).

Orders and deliveries will only be processed on working postal days, so please take this into consideration when ordering during a holiday period. If you need your parcel by a certain day, please email dispatch@coolchile.co.uk or phone us 0208 969 5640 to discuss it and we’ll do our best to accommodate you.